Customer Care Executive - Remote position

HGS

Location: Boston, MA, 02109, USA

Posted On: 10/08/2021

Employment Type: FULL TIME

Job ID : 4011API-expVer-528

Remote Job

Description

The HGS Healthcare Division is growing! Join our team from the comfort of your home and experience the HGS magic. We pride ourselves on shaping careers. We have immediate openings for Customer Service Advocates.

HGS is a global leader in business process management (BPM) and optimizing customer experience. Having been in business for more than 4 decades our operations serve more than 900 of the world's top brands.

Benefits of working with HGS include:

  • $11 to $12 per hour plus additional bonuses!
  • performance incentives, paid training within a state-of-art video training environment
  • A comprehensive health plan after 90 days of employment
  • A Real opportunity to grow your career - Working At Home! 90% of our Leaders started their career as a Customer Service Agent

What we are looking for:

  • A WOW personality and ability to empathize with our AMAZING customers
  • Ability to proactively address customer needs in a timely manner
  • Focus on customer satisfaction
  • Ability to adapt and adjust to change in a positive manner
  • Competitive attitude and drive for results

Requirements:

  • At least 18 years of age
  • High School Graduate or GED
  • Year in 1 Job, preferably in customer service environment
  • Reliable Attendance
  • Ability to type 25 wpm
  • Proven oral and written communication skills
  • Comfort with desktop computer system
  • Hardwired internet connection with speeds greater than 5MB upload and 10MB download
  • Secure, private work area at home
  • Flexibility in schedule availability
Read More

Other Useful Info

Job category: 43-4051.00 - Customer Service Representatives